Our People

• Diploma of Loss Adjusting
• Bachelor of Laws

Mark is a legally qualified Chartered Loss Adjuster with 20 years of experience in the insurance industry. He provides loss adjusting and claims consultancy services to insurers, large corporate entities and third-party administrators across multiple product lines of business. As the founder of Veritas, Mark leverages his extensive knowledge and industry experience to create momentum and growth for the business.

• Diploma of Loss Adjusting
• Bachelor of Laws
• Bachelor of Arts, Journalism

Matthew is a qualified solicitor and loss adjuster with 20 years of experience investigating and assessing liability claims. Clients know Matthew for his passion for detail and extremely comprehensive yet easily understood reports. Matthew considers his key attribute is the ability to identify the cause of a loss through detailed investigation.

• Diploma of Loss Adjusting
• Bachelor of Laws

Henry is a qualified Solicitor and Chartered Loss Adjuster. He has 40 years of experience in the investigation and adjusting of insurance claims of all types, with an emphasis on liability claims. Henry has also worked as a Claims Executive for a major broker. Identifying the effective cause of a loss and the correct parties involved are his particular focus.

• Diploma of Loss Adjusting

Dennis is a Chartered Loss Adjuster with extensive experience assessing first and third-party property claims. He is considered by many insurers to be a ‘first call’ adjuster who focuses on total independence and duty to ensure claimants are afforded their fair entitlement without exceeding client obligations.

• Bachelor of Arts, Literary Studies & Philosophy
• Certificate IV Project Management
• Diploma of Financial Services, General Insurance

Alexandra has over 15 years of experience as a loss adjuster, claims handler and state manager of a large insurance-building firm. Her key attributes as a loss adjuster include being empathetic, methodical, a lateral thinker and efficient without sacrificing quality. Alexandra gains satisfaction from her role knowing she has managed each claim to the best of her ability to achieve a fair and just outcome.

• Diploma of Loss Adjusting
• Bachelor of Civil Engineering

Bindhu has 5 years of experience as a loss adjuster and brings an empathetic approach to losses and a ‘can do’ attitude to resolving complex claims. She considers the most satisfying part of her job is achieving a fair outcome for all stakeholders.

• Certificate IV in Building & Construction

Tony joins us from an extensive background in the building industry as well as nearly 15 years as an assessor and estimator with major insurers Suncorp, CommInsure and Budget Direct. Tony specialises in the assessment of third-party property claims including the highly specialised Victorian Plumbers Warranty scheme. His in depth knowledge of construction practices and costings provide clients with advices featuring meticulous attention to detail and accuracy in their findings. He considers this inevitably leads to fair and reasonable outcomes for all parties, which Tony considers to be the most satisfying aspect of his job.

• Diploma of Loss Adjusting
• BSc Hons (Building)
• MBA

Kerry is a qualified builder with 14 years of insurance industry experience, 6 of which have been loss adjusting on varied insurance claims. With Kerry’s unique background, he works with clients collaboratively to solve complex, often technical matters in a firm but fair manner. His ability to see through the clutter and deep dive into the facts has resulted in his clients achieving efficient and effective solutions whilst delivering value for money.

• Qualified Solicitor

As an accredited Personal Injury Law Specialist and a lengthy background in insurance law, Geoff now specialises as a factual investigator in the assessment of complex personal injury claims. The majority of Geoff’s career has involved insurance-related work encompassing significant numbers of professional indemnity, public liability and personal injury claims. He also has vast experience conducting detailed investigations of claims and writing comprehensive advices and recommendations.

• Bachelor of Laws
• Bachelor of Arts (Hon.)
• Cert III in Investigative Services

Sarah-Jayne is a qualified solicitor with 15 years of experience in the insurance industry. She is an efficient operator with excellent attention to detail and the ability to produce comprehensive, easy to read reports that ‘meet the brief’. Sarah-Jayne prides herself on her integrity, professionalism and effective communication and stakeholder negotiation skills. She considers the most satisfying part of her job is being able to accurately determine the facts of a matter and producing a quality investigation that enables a fair determination of a claim.

• Bachelor of Education
• Certificate III in Investigative Services
• Certificate IV in Assessment and Workplace Training

Elizabeth has been specialising in the investigation of complex personal injury claims for over 20 years. She cites empathy, an eye for detail, professionalism and integrity amongst her key attributes. The challenge of bringing evidence together and clarifying discrepancies, as well as the variety of being exposed to new industries, activities and environments are the aspects of Elizabeth’s role that she most enjoys.

• Security Firm, Class 1
• Certificate II in Security Operations
• Certificate IV in Security & Risk Management
• Certificate III in Investigative Services
• Police Detective

Darshan brings a diverse set of skills with 19 years of experience in business management in Australia and New Zealand and 14 years with the Victoria Police Crime Squads and inner-city Criminal Investigation Departments. He was the General Manager of a prominent national investigations group prior to establishing his own investigations group in 2020, which operates in association with Veritas to undertake skip tracing, process serving, surveillance and fraud investigation services.

• Bachelor of Laws
• Bachelor of Arts

Samantha is a qualified solicitor with over 10 years post admission experience in personal injury/insurance law. Strong analytical skills, attention to detail and interpersonal skills are considered her key strengths. Samantha enjoys bringing these skills together to provide comprehensive investigations, as well as being exposed to a variety of new industries, people and environments.