About us

Since it was founded in 2012, Veritas has acquired a growing and loyal client base, no doubt attributable to its uncompromising levels of customer service and commitment to ‘leave no stone unturned’ during the investigation and assessment process.

Our team is experienced in investigating and assessing complex and contentious claims across a range of industry sectors. We provide clear, easily comprehendible and tailored reports which are crucial to the effective management of insurance claims.

We currently have offices located in Victoria, South Australia and New South Wales, and a network of associates across Australia. Our services are complemented by utilising a range of experts, including engineers, forensic accountants and master tradesmen.


Veritas’ core values are the beliefs that we stand for, informing every aspect of our operations and underpinning our success.

Our core values are:

  • Acting fairly and with integrity
  • Communicating openly and transparently
  • Caring for our clients and our team
  • Being passionate about what we do
  • Having fun.


Our aim is to provide an efficient and valued service to assist our clients achieve a cost-effective resolution of each claim.

Through our partnership with our clients, we have gained an in-depth understanding of industry best practice and complete trust and confidence to represent our clients properly with integrity, communication and flexibility. We have also developed an excellent understanding of our client’s operating environment and the myriad of challenges the industry faces in:

  • Managing claims portfolios in an ever-changing statutory and regulatory environment
  • Obtaining authoritative, dependable, and responsive loss adjusting and factual investigations support
  • Taking a ‘fair but firm’ approach to claims
  • Maintaining a financially viable structure against the backdrop of budgetary and third-party supplier challenges
  • Managing financial and non-financial risks in a manner that is consistent with our client’s risk appetite
  • Promoting the interests of our client’s and protecting them from fraudulent and speculative claims
  • Providing a timely and quality service
  • Delivering solutions that clearly articulate value with customer needs and improving the customer experience.